What's a Field Service Ticketing System?
A Field Service Ticketing System is a tool designed to manage and track service requests and issues reported by customers. This system includes features for creating, assigning, and tracking tickets, as well as generating reports for billing and compliance. By using a ticketing system, companies can streamline their service operations, improve customer satisfaction, and ensure that all service requests are addressed efficiently. The system provides real-time data, automation features, and reporting to support effective ticket management.