What's a Field Service Management Workflow?
Field Service Management Workflow refers to the sequence of processes and tasks that field service teams follow to complete jobs efficiently. This workflow typically includes scheduling, dispatching, job tracking, inventory management, customer communication, and reporting. By optimizing the workflow, companies can improve operational efficiency, reduce downtime, and ensure that service jobs are completed on time and to the satisfaction of customers. Workflow management tools provide real-time data, automation features, and analytics to support continuous improvement in field service operations.