What's a CRM Account Management?
CRM Account Management refers to the practice of using customer relationship management (CRM) software to manage and oversee customer accounts. This involves tracking customer interactions, managing contact information, monitoring sales activities, and ensuring that customer needs are met effectively. CRM account management helps businesses build stronger relationships with their customers, improve customer retention, and increase sales. By using CRM software, companies can centralize customer data, provide personalized service, and make informed decisions based on detailed customer insights.